Job Description

About the Role:
Are you passionate about retail operations, merchandising, and bringing products to market? We're looking for a highly organized and analytical professional to join our team as a Sales Operations Specialist. In this role, you'll be at the center of our retail business, partnering with cross-functional teams to ensure products move seamlessly from concept to customer.

• Coordinate the daily operational execution of the Home Depot account.
• Maintain reports, trackers, meeting notes, and action-item logs to ensure accurate project tracking and follow-up.
• Monitor seasonal transitions to ensure the timely and accurate execution of product changes.
• Analyze historical sales data, POS trends, and market activity to support purchasing strategies and inventory planning.
• Serve as the primary point of contact for key retail partners, managing replenishment, quotations, new item onboarding, and item maintenance.
• Monitor sales, margin, and profit performance against established targets; identify underperforming categories and recommend improvement opportunities.
• Analyze market trends, promotional performance, and competitive activity to identify business opportunities.
• Partner with the Marketing team to ensure product information is accurate and consistent across print and digital platforms.
• Track new product launches, including key milestones, timelines, risks, and action items.
• Coordinate cross-functional activities with Sales, Marketing, Supply Chain, Product Development, and Operations to ensure alignment on Home Depot initiatives.
• Prepare and coordinate customer presentation materials, ensuring all sections are complete, accurate, and submitted for internal review before customer meetings.
• Maintain daily communication with customers, suppliers, and internal teams to resolve inquiries, claims, and order fulfillment issues.
• Partner with the Business Analytics team to review POS reports, market share, competitive data, and category performance to support business decisions.
• Coordinate communication and follow-up with Asia-based factories to support product launches, inventory planning, and order execution.
• Assist with the creation, maintenance, and distribution of the Product Assortment Guide (PAG).
• Monitor inventory levels and support pricing strategies to maximize sales while minimizing excess inventory and liabilities.
• Perform other duties and special projects as assigned.

• Bachelor’s degree or relevant work experience; Business Administration preferred. 
• 2+ years experience in a consumer products company. 
• 2+ years working with retail portals (e.g., Walmart Retail Link). 
• Strong written and verbal communication skills. 
• Proficient in Microsoft Excel, PowerPoint, and Word. 
• Experience analyzing sales and forecasting data. 
• Detail-oriented and able to manage multiple priorities. 
• Comfortable working cross-functionally with internal teams and external partners. 

At Nexgrill, we’re all about bringing people together around the grill. Since 1993, we’ve been crafting quality outdoor cooking products—gas grills, charcoal grills, griddles, and more—designed to create memorable moments. With expertise in stainless steel, cast aluminum, and more, we deliver top-tier products at competitive prices.

What We Offer:

100% employer-paid HMO health care plan

Voluntary Benefits: Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance

401(K) Safe Harbor Plan for your future

Generous paid time off for work-life balance

Growth through training and development

Fun, engaging work environment

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